Legal

Privacy policy

Last updated October 2026. Soccer Reach is operated by Apps 365 Ltd (United Kingdom), the data controller. In plain terms: we ask for as little as possible, we never sell your data, and you can delete it yourself at any time.

The short version

Your free score needs no account. Email is optional - give one only if you want a link to your result. Marketing emails are a separate box you can leave unchecked.
We use your answers only to build your score and plan - nothing else.
We never sell your data and never share it for anyone else's advertising.
Free results are automatically deleted after 30 days. You can delete anything yourself, instantly.

What we collect

Your assessment answers (age, position, level, self-ratings and so on) so we can calculate your score and build your plan. These are your own opinions of your game, not medical records.
An email address, only if you choose to give one: on the free assessment (optional) to send you a link to your result - plus, only if you check the separate box, up to three follow-up emails with tips and offers - or when you unlock a plan or start the Progress Tracker (receipt, plan link, magic-link sign-in, reminders). You can always take the free score without one.
An optional first name, only if you type one, used to personalize your plan.
A one-way hashed form of your IP address for abuse prevention. We never store your raw IP address.
Payment records (amount, date, Stripe reference) if you buy. Card details are handled entirely by Stripe; we never see or store them.
Basic ad-measurement events using a first-party cookie, so we can tell which of our own links and ads brought you here. What we tell Meta about our ads is explained under Who we share it with.

Lawful basis

We process your answers to provide the service you asked for (performance of a contract, and your consent). If you give your email on the free assessment, we send the link to your result because you asked for it; this does not sign you up to anything. We send follow-up marketing emails (tips and offers for the paid plan) only if you check the separate, unchecked box, on the basis of your consent; we record when you checked it and the exact wording you saw, and you can withdraw at any time with the one-click unsubscribe in every such email. We process the hashed IP and first-party ad measurement under our legitimate interests in preventing abuse and understanding which of our links work. Payment data is processed to meet our legal and contractual obligations.

We use a small number of trusted providers who process data on our instructions only, never for their own purposes: Stripe (payments), Postmark (sending email), and our hosting and CDN providers (running the site). We do not sell your data.

To measure our own ads we use Meta (Facebook and Instagram). If you accept advertising cookies, Meta's pixel records when a visit from one of our ads starts or finishes the free assessment or buys a plan. When a plan is bought for a player aged 18 or over, we also tell Meta about that purchase directly (the amount, a scrambled reference and the browser and IP details of the visit), so we can count which ads led to sales; this happens even without the cookie. We never send Meta answers, scores, names or email addresses, and nothing about a player under 18 is ever sent.

How long we keep it

Free results: automatically deleted 30 days after you take them. Their ad-measurement events are stripped of anything that links them to you, leaving only anonymous campaign counts.
Unlocked plans: kept so you can return to your private link - yours to keep. Deleted whenever you ask, or with the "delete this result" button on the page.
Progress Tracker: your score history is kept while you are subscribed and for about 6 months after you cancel, then deleted.
Payment records: the minimal record of a purchase (amount, date, Stripe reference, no card details) is held by our payment processor (Stripe) and in our accounts for 6 years to meet UK tax law (where our company is registered). When you erase your data we remove it from Soccer Reach; only that legally required transaction record remains, with Stripe and our accountant.
Hashed IP / abuse data: short-lived, and removed with the assessment it belongs to.

Your choices and rights

You are in control of your data:

Delete a single result yourself using the "delete this result" link on any result page.
Delete everything - if you use the Progress Tracker, the "delete my account and all data" button in your dashboard erases your whole history (and cancels any subscription first).
Stop marketing emails - every marketing email has a one-click unsubscribe, and opting out stops all future ones to your address.
Ask us - email hello@soccerreach.com and we will erase your data for you.

Because Apps 365 Ltd is a UK company, your data is protected under UK GDPR wherever you live: you can request access to, correction of, or deletion of your personal data, and object to or restrict processing. You may also have rights under your own state's privacy law (such as the CCPA in California) - we honor the same requests for everyone, so the buttons above are the fastest route. If you are unhappy with how we use your data, you can complain to us (see Complaints below), and you can also complain to the UK's data protection regulator, the Information Commission (the ICO), at ico.org.uk.

Children and young players

These are the age rules for each part of Soccer Reach:

The assessment is for players aged 8 to 30. If the player is under 16, a parent or guardian fills it in with them and is the one who gives any email address and makes any payment, never the child. The form asks who is filling it in.
The Progress Tracker is for people aged 16 and over. For a younger player, a parent or guardian signs up.
Advertising: we never load advertising cookies or send conversion data for a player under 18.

In line with the US Children's Online Privacy Protection Act (COPPA) and the UK's Age Appropriate Design Code, we never knowingly collect personal information directly from a child under 13: for a younger player the parent or guardian enters any email address and makes any payment. We keep data to a minimum, keep it only briefly, never use it for behavioral advertising, and write this notice in plain language. We never require a real name for the free score, and we delete a child's assessment on any parental request.

Cookies

We use an essential session cookie to keep the site secure (for example, to protect forms), and a first-party cookie to measure which of our own links brought you here. We do not use third-party advertising cookies unless you explicitly opt in.

When you choose Accept or Decline in our cookie banner, we keep a record of that choice: the date and time, which version of the banner you saw, and a scrambled form of your IP address (never the address itself). We keep it for 12 months, because the law requires us to be able to show we asked you properly, then delete it. Whatever the cookie choice, we never load advertising cookies on the result or plan of a player under 18.

Complaints

If you are unhappy with how we use personal data, whether you are a player or a parent, please use our complaints form, or email hello@soccerreach.com. We email you an acknowledgement with a reference straight away, look into your complaint, keep you informed and tell you the outcome. We aim to reply in full within 30 days.

We keep a complaint, and our replies to it, for 2 years after it is closed, then delete them. Because Apps 365 Ltd is a UK company, you can also complain to the UK's data protection regulator, the Information Commission (the ICO), at ico.org.uk/make-a-complaint.

Contact

Email hello@soccerreach.com for any privacy request or question. Soccer Reach is operated by Apps 365 Ltd, a company registered in England and Wales (company no. 13955007), United Kingdom.